Account Manager Payment/Fintech in Munich or Limassol (relocation possible) j529

Location: Limassol, Cyprus (preferred) or Munich, Germany | Relocation to Limassol supported Type: Full-time | Above-market compensation

The Role

We are looking for an experienced Account Manager to own and grow relationships with merchants, platforms, and PSPs across Europe – with a focus on high-risk verticals.

You will act as the trusted advisor for your portfolio: from onboarding and integration support through upselling, renewals, and long-term strategic partnership. You'll work closely with our Sales, Product, and Risk teams and represent Calytics at leading trade shows across Europe.

What You'll Do

●        Own a portfolio of merchant, platform, and PSP accounts as their primary point of contact – from go-live through expansion and renewal

●        Build deep, long-term relationships with decision-makers in payments, risk, and operations

●        Identify upsell and cross-sell opportunities Guide clients through onboarding and API integration together with our technical teams

●        Monitor account health, transaction performance, and risk KPIs; proactively translate insights into recommendations for your clients

●        Prepare and lead quarterly business reviews (QBRs), pricing discussions, and contract renewals

●        Represent at industry events and trade shows across Europe (e.g. iGaming and payments conferences such as SiGMA, ICE, Money20/20, iGB)

●        Feed market and client insights back into Product and Marketing

●        Travel regularly between our locations and client sites – primarily Munich, Limassol and Malta

What You Bring

●        3+ years of experience in Account Management, Customer Success, or B2B Sales – ideally in payments, PSP, FinTech, or SaaS

●        Proven experience or an established network in iGaming / iGambling, sports betting, or adjacent regulated verticals is a strong plus

●        Solid understanding of European payment methods; familiarity with SEPA Direct Debit, Pay-by-Bank / open banking, or payment risk management is a clear advantage

●        Confident use of modern sales and account management tools

●        Strong commercial acumen paired with a consultative, client-first approach

●        Excellent communication and negotiation skills in English (fluent, business level)

●        Russian language skills are a strong plus; German is a bonus

●        Willingness to travel within Europe (approx. 20–30%)

●        Based in Limassol, Cyprus – or willing to relocate (relocation support provided); Munich-based candidates with travel readiness are also welcome

●        Attractive salary and uncapped performance-based bonus

●        Shared offices in Munich and Limassol – plus flexible, hybrid working

●        28 days of paid vacation

●        Annual learning & development budget (certifications, conferences, courses)

●        Latest tech equipment of your choice (MacBook or ThinkPad, plus accessories)

●        Regular team events and company offsites across our locations

●        Travel to Europe's most exciting industry events – with the backing of a fast-growing FinTech

●        Flat hierarchies, direct access to leadership, and real ownership from day one