4 Backoffice/Support jobs

We are looking for an experienced English-Speaking Retention Agent to join a growing and dynamic team in our Belgrade office. This role is ideal for someone with a strong background in retaining high-value clients within the Forex, CFDs, Crypto, or iGaming industry and, most importantly, proven experience working with UK traffic. If you're driven by targets, enjoy building long-term client relationships, and know how to maximise client value, we'd love to hear from you. Key Responsibilities ● Manage and retain an assigned portfolio of UK clients. ● Build strong, long-term relationships through regular communication. ● Increase client lifetime value through effective retention strategies. ● Identify client needs and provide tailored solutions. ● Reactivate inactive clients and encourage continued trading/activity. ● Achieve individual and team retention KPIs. ● Maintain accurate records in the CRM system. ● Work closely with Sales, Compliance, and Management teams.

Our client looking for an Data Specialist to join their growing team. In this role, you'll build advanced reporting systems, improve internal processes, and develop smart business solutions using Google Sheets, Google Apps Script , and automation tools.

Location: Limassol, Cyprus (preferred) or Munich, Germany | Relocation to Limassol supported Type: Full-time | Above-market compensation The Role We are looking for an experienced Account Manager to own and grow relationships with merchants, platforms, and PSPs across Europe – with a focus on high-risk verticals. You will act as the trusted advisor for your portfolio: from onboarding and integration support through upselling, renewals, and long-term strategic partnership. You'll work closely with our Sales, Product, and Risk teams and represent the client at leading trade shows across Europe.   What You'll Do ●        Own a portfolio of merchant, platform, and PSP accounts as their primary point of contact – from go-live through expansion and renewal ●        Build deep, long-term relationships with decision-makers in...

Our client is a dynamic and growing affiliate marketing network specializing in connecting advertisers with targeted audiences to drive high-quality leads. They are seeking a meticulous and adaptable Affiliate and Advertiser Billing Specialist to join their finance team to ensure accurate and timely billing and reporting for their affiliates and advertisers.