$5,000 - $7,500 monthly
Affpal HR
Dubai - United Arab Emirates
Location: Dubai (relocation supported) Mentality: ZERO → ONE
About Us We are a fast-growing e-commerce and affiliate marketing company operating across Italy, Bulgaria, and Dubai, with a team of 200+ people.
Role overview You’ll be responsible for building the intelligence layer of the platform, turning phone conversations into actionable data that improves revenue, scripts, and operator performance.
What you’ll do ● Implement speech-to-text pipelines for all phone calls ● Analyze conversations for tone, keywords, objections, timing, and closing moments ● Build automatic call scoring and benchmarking systems ● Identify patterns between successful and failed calls ● Create feedback loops to optimize scripts and operator behavior ● Work closely with Product and Engineering to ship AI-driven features