Location: Dubai (relocation supported)
Mentality: ZERO → ONE
About Us
We are a fast-growing e-commerce and affiliate marketing company operating across Italy, Bulgaria, and Dubai, with a team of 200+ people.
Role overview
You’ll be responsible for building the intelligence layer of the platform, turning phone conversations into actionable data that improves revenue, scripts, and operator performance.
What you’ll do
● Implement speech-to-text pipelines for all phone calls
● Analyze conversations for tone, keywords, objections, timing, and closing moments
● Build automatic call scoring and benchmarking systems
● Identify patterns between successful and failed calls
● Create feedback loops to optimize scripts and operator behavior
● Work closely with Product and Engineering to ship AI-driven features
What we’re looking for
● Experience with NLP, speech-to-text, or conversational AI
● Strong Python and data processing skills
● Experience working with large volumes of unstructured data
● Business-oriented mindset (not research-only)
Why this role matters
This role turns calls into data and data into revenue intelligence, creating a strong competitive advantage.
Competitive monthly salary, aligned with seniority and market standards
Relocation package & visa sponsorship (for candidates outside UAE, if needed)
Work from a modern, well-equipped office in Dubai, with a strong international team
High-impact role
Fast-moving environment
Work with senior, highly skilled professionals across tech, AI, product, and growth
Long-term collaboration – we’re building a core team, not hiring short-term contractors
Clear growth path as the product and company scale
Supportive culture that values results, structure, and smart execution