3 jobs found in Dubai

Location: Dubai (relocation supported) Mentality: ZERO → ONE About Us We are a fast-growing e-commerce and affiliate marketing company operating across Italy, Bulgaria, and Dubai, with a team of 200+ people. Role overview You’ll own the telephony infrastructure powering high-volume outbound and inbound phone sales operations across multiple markets. What you’ll do ● Integrate and manage VoIP providers (Twilio, SIP, Aircall, Vonage, etc.) ● Build and optimize auto-dialers and intelligent call routing ● Manage call recording, latency, uptime, and failover systems ● Optimize call costs and international number provisioning ● Monitor system performance and resolve issues in real time ● Work closely with Engineering and AI teams

Location: Dubai (relocation supported) Mentality: ZERO → ONE About Us We are a fast-growing e-commerce and affiliate marketing company operating across Italy, Bulgaria, and Dubai, with a team of 200+ people. Role overview You’ll be responsible for building the intelligence layer of the platform, turning phone conversations into actionable data that improves revenue, scripts, and operator performance. What you’ll do ● Implement speech-to-text pipelines for all phone calls ● Analyze conversations for tone, keywords, objections, timing, and closing moments ● Build automatic call scoring and benchmarking systems ● Identify patterns between successful and failed calls ● Create feedback loops to optimize scripts and operator behavior ● Work closely with Product and Engineering to ship AI-driven features

Location: Dubai (relocation supported) Mentality: ZERO → ONE About Us We are a fast-growing e-commerce and affiliate marketing company operating across Italy, Bulgaria, and Dubai, with a team of 200+ people. Role overview We are looking for a senior technical leader to own the entire engineering side of a fast-growing revenue-focused platform. This role is hands-on and strategic, combining architecture decisions with day-to-day execution. What you’ll do ● Own the full technical architecture and long-term scalability of the platform ● Design and build an event-driven backend triggered by abandoned carts and failed checkouts ● Integrate with e-commerce platforms (Shopify, WooCommerce, Magento) ● Develop and maintain internal dashboards for operators, analytics, and clients ● Work closely with Product and AI teams to translate requirements into scalable solutions ● Manage cloud infrastructure, deployments, performance, security, and GDPR compliance ● Set engineering...