Operations Manager | Ad Acc Agency | Adtech J524

We are an adtech fintech company built for advertisers operating at scale. We give large marketers
the advertising infrastructure, financial backing, and end-to-end operational support they need to
deploy significant spend across Meta, Google, TikTok, and Snapchat.
After five years of organic growth, we're systemizing for the next phase: scaling through structure,
automation, and AI.

Reporting directly to the COO, the Operations Manager is the execution engine of the business—the
person who turns strategy into smooth, accurate, repeatable operations.
You are the connective tissue between our three core functions: Backend Operations, Revenue, and
Finance. Your job is to make sure they run as one well-oiled machine: every handoff clean, every
process documented, every number right.
This is a high-trust, right-hand role. You'll take ownership of the operational load that today sits with
leadership, freeing the COO to focus on growth. If you build order out of complexity and can be relied
on without supervision, this role is for you.

What You'll Own:

Operational flow & accuracy
• Own the daily flow between Backend Operations, Revenue, and Finance, making sure work
moves cleanly across teams with nothing dropped or delayed.
• Hold the line on accuracy: every account, transaction, and request is done correctly.
• Enforce the SOPs and SLAs that keep operations predictable as we scale.

Front-to-back coordination
• Keep the pipeline moving between the revenue team and the backend/tech team so client activity
never stalls.
• Make sure our systems reflect real-time status across client activity and spend.

Systems, automation & AI
• Identify and build automation that removes manual work using AI tools and platforms like Replit to
ship internal solutions quickly, without waiting on engineering.
• Maintain and improve our operational stack: ClickUp, HubSpot, and automation tools (n8n /
Replit).

Team performance
• Keep the backend, finance, and revenue teams running efficiently and in sync as a single
well-oiled machine, not a set of silos.
• Surface bottlenecks early, assign clear ownership, and close every loop.

What You Bring:

• 4+ years in Operations or Project Management, ideally in adtech, martech, or a high-volume digital
business.
• Hands-on product knowledge of the major ad platforms (Meta, Google, TikTok) and how
advertisers actually operate on them—a major advantage.
• Real fluency with AI tools, and the ability to build with platforms like Replit to solve problems
directly.
• Strong command of ClickUp, HubSpot, and automation tools (n8n / Replit).
• A bias for accuracy and structure: you document, you measure, you don't let things slip.
• Above all, reliability. You carry real responsibility independently, so leadership can stop worrying
about whatever you own.

This is the operational core of a fast-scaling adtech fintech company. You'll work directly with the
COO, with full visibility into how the business runs and the authority to shape it.
You won't manage a corner of the operation; you'll be the person who keeps the entire machine
running. High autonomy, high trust, and direct impact on every team.

Location: Remote
Schedule: 9:00 AM – 5:00 PM (GMT +2 to +4)