Junior Technical Support Specialist EU ONLY J:427

Our client are an international affiliate marketing network operating in the iGaming industry. This role is fully internal and focuses on supporting daily operations, internal systems, and data flows. You’ll work closely with our existing technical team and act as a backup and support specialist for current technical operations, becoming part of the same core team.

They are looking for a Technical Support Specialist to assist internal teams with day-today technical tasks, system checks, integrations, and data-related issues. This is a support-focused, operational role — not client-facing and not requiring deep engineering expertise. Experience with affiliate platforms or tracking systems is a strong plus, but not a must.

Provide internal technical and IT support to team members

• Assist with daily system checks and operational troubleshooting

• Support integrations and data-related tasks • Identify, document, and report system, data, or configuration issues

• Work with internal tracking platforms and technical tools

• Escalate complex issues to senior technical specialists when needed

• Support basic reporting and spreadsheet-related tasks

Formal Requirements

Work Experience:

• 1–2 years in technical support, IT support, helpdesk, or a similar role.

Technical Level:

• Basic to intermediate technical support skills Affiliate / iGaming Experience:

• Advantage, but not mandatory S2S / Postbacks:

• Strong advantage Additional Factors

• Technical mindset with solid problem-solving skills

• Comfortable working with systems, data, and integrations

• Organized and detail-oriented

• Able to work independently after onboarding

• Service-oriented and communicative

• Location: Remote (preference for time zones close to GMT+2)

• Working Hours: Full-time, flexible with reasonable overlap

• Salary Range: $800–$1,000

• Contract Type: Freelance or employment (depending on location)

• Onboarding: Close guidance and training at the start