2 jobs found

Role Overview We are seeking a highly organized and proactive Client Success Manager to support the day-to-day business operations across client management, onboarding, internal coordination, and general operational oversight. This role is ideal for someone who thrives in a fast-paced environment, enjoys working directly with clients, and can keep multiple moving parts aligned and running smoothly. Key Responsibilities Client Management & Support ● Serve as the primary point of contact for client accounts ● Build strong, long-term client relationships through consistent communication and follow-up ● Understand each client’s needs, challenges, and objectives to ensure high satisfaction ● Monitor ongoing client performance and identify opportunities to improve outcomes Client Onboarding ● Guide new clients through the full onboarding process ● Ensure they are properly set up, informed, and supported during the initial stages ● Coordinate internally to provide...

About the Role Advertiser Account Managers focus on client management , offer performance , and coordination with internal teams to maintain campaign stability. This role is ideal for communicative, analytical, and detail-oriented professionals with experience in affiliate marketing. Your day-to-day work will involve: ● Acting as the primary point of contact for our advertisers; ● Building, nurturing, and growing our relationships with business partners; ● Handling daily inquiries from our partners via Slack, or email; ● Managing daily requests from the internal sales team via CRM (Salesforce); ● Monitoring product performance and identifying necessary actions; ● Handling fraud reports provided by our partners; ● Collaborating with the technical team to resolve technical issues; ● Implementing innovative solutions to enhance product performance; ● Negotiating contracts and commercial agreements with our partners; ● Conducting competitive analysis of similar...