Symend was founded on the vision of improving the customer experience of collections for those stuck in the cycle of debt. We believe that there is a better way for telecommunications, utilities and financial institutions to engage with their customers to resolve outstanding account balances. Our data-driven technology platform is combined with campaign methodology that is rooted in behavioural science to achieve powerful results for our clients. Most importantly, we’re determined to bring hope and dignity to those on the other end of the collections conversation.
We’re an early-stage entrepreneurial company that is well suited to those who are deeply passionate about contributing to building a product from the ground-up and shaping the direction of the debt collection industry.
Since starting our journey a year ago, we have made significant progress and achieved significant traction with major enterprise clients in the banking and telecommunication sector. We are now partnered with some of the top VCs in Canada with the aim of scaling quickly and becoming a leader in customer engagement and treatment and a major force for positive disruption in 2018!