Shape Media UK London, UK
Oct 24, 2019Full-time
Key Responsibilities: Manage and optimise assigned accounts to fulfil the needs of the client. Implement and advise on affiliate marketing concepts to optimise assigned accounts. Communicate regularly with assigned accounts to satisfy needs of the client. Manage affiliate relationships necessary for the successfully management of assigned programs. Assess the needs of the client and use the resources available to meet these needs wherever possible. Take a pro-active approach in solving issues with assigned clients, escalating issues to the appropriate team level when necessary Effective use of company systems to manage assigned programs. Work with support team to integrate programs successfully. Train merchants in the operation of affiliate programs in preparation for launch support handovers. Work independently to produce all necessary account management documentation and reporting. Produce regular and bespoke reports on assigned programs. Provide support to senior team members in the management of larger brand clients when necessary. Attend appropriate client and networking events to enhance client relationship development.