Telephony / VoIP Engineer (ON-SITE IN DUBAI) - J397
- Affpal HR
- Dubai - United Arab Emirates
- Jan 08, 2026
Job Description
Location: Dubai (relocation supported)
Mentality: ZERO → ONE
About Us
We are a fast-growing e-commerce and affiliate marketing company operating across Italy, Bulgaria, and Dubai, with a team of 200+ people.
Role overview
You’ll own the telephony infrastructure powering high-volume outbound and inbound phone sales operations across multiple markets.
What you’ll do
● Integrate and manage VoIP providers (Twilio, SIP, Aircall, Vonage, etc.)
● Build and optimize auto-dialers and intelligent call routing
● Manage call recording, latency, uptime, and failover systems
● Optimize call costs and international number provisioning
● Monitor system performance and resolve issues in real time
● Work closely with Engineering and AI teams
Job Level
Company Description
Requirements
What we’re looking for
● Strong experience with VoIP systems and telephony infrastructure
● Understanding of real-time systems and call flows
● Experience with scalability, monitoring, and reliability
● Hands-on, problem-solving mindset
Why this role matters
Call quality, speed, and reliability directly impact conversion rates and revenue.
Benefits
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Competitive monthly salary, aligned with seniority and market standards
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Relocation package & visa sponsorship (for candidates outside UAE, if needed)
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Work from a modern, well-equipped office in Dubai, with a strong international team
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High-impact role
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Fast-moving environment
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Long-term collaboration – we’re building a core team, not hiring short-term contractors
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Clear growth path as the product and company scale
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Supportive culture that values results, structure, and smart execution
Salary
Desirable Industry Skills
Minimum Years of Experience
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